Frequently Asked Questions
GoTriangle Regional Transit Information Center - 919-485-RIDE (7433)
- The Raleigh Union Station Bus Facility, known as RUS Bus, is a transit facility that GoTriangle is delivering as part of a vibrant, integrated joint development (Union West).
- RUS Bus will weave together a street-level bus facility with bike- and pedestrian-friendly spaces.
- The multimodal facility will provide seamless connections between intercity and planned passenger rail service; local, regional and express bus services; and future bus rapid transit (BRT).
- The private development (Union West) will include multifamily residential, including affordable housing, retail and activated community space in one central and vibrant destination.
- RUS Bus will be located on South West Street, between Hargett and Martin streets, in the Warehouse District of downtown Raleigh, North Carolina.
- The approximately 1.76-acre site is located adjacent to the existing Raleigh Union Station rail facility on land GoTriangle owns.
- The transportation hub known as “Union Station” will include the existing Raleigh Union Station rail facility along Martin Street and the future RUS Bus facility.
- The public RUS Bus facility is anticipated to open in mid-2025.
- The private development (Union West) is anticipated to open in 2026-2027.
- The public portion of the project is estimated to cost approximately $40.7 million.
- The private development cost is to be determined based on the final scope of the development.
- The public portion of the project is being funded by local, state, and federal funding.
- In December 2018, GoTriangle was awarded a $20 million federal BUILD grant from the U.S. Department of Transportation to deliver the facility.
- The private development will be financed by GoTriangle’s private development partner, Hoffman & Associates.
The public project, to be owned and managed by GoTriangle, will include:
- Off-street bus facility featuring six bays for passengers, two layover bays, waiting areas, passenger amenities, public restrooms, bike parking and access to Raleigh Union Station along Martin Street.
- Accommodations for a future GoRaleigh bus rapid transit (BRT) station on West Street.
- Roadway improvements along Hargett, West and Martin streets, including integrated street spaces, sidewalk and crosswalk improvements, and pedestrian-scale amenities.
- New traffic signals at two intersections, West Hargett Street at South West Street and West Martin Street at South West Street.
- Pedestrian and bicycle enhancements.
Three new battery electric buses will also join GoTriangle’s existing BEB fleet to serve the facility.
The private development called Union West is anticipated to include:
- A 23-story development.
- A residential tower with approximately 385 apartments, including 39 affordable housing units.
- About 20,000 square feet of curated retail and restaurant spaces that add to the vibrancy of the Warehouse District.
- Private parking garage with approximately 460 parking spaces.
Design of the private development is underway. Quantities and composition are subject to change.
- Local, express and regional bus routes serving the facility will be identified at least six months in advance of opening the new facility.
- GoTriangle will create awareness of new transit options through this project website, notifications posted on signage and buses and through other communications channels.
- General contractors manage construction of the project.
- Clancy & Theys served as the general contractor during the first phase of construction (spring 2022 – summer 2023). This phase included remediating and demolishing the three warehouse buildings that were previously on site, decommissioning utilities, site work, traffic control and site monitoring.
- John Moriarty & Associates is serving as the general contractor for the second phase of construction (fall 2023 – summer 2025). This phase includes vertical construction of the public facilities, utility installation and roadway improvements.
- RB Infrastructure, an affiliate of Hoffman & Associates, provides construction management services to oversee the general contractor.
- The City of Raleigh approved the pedestrian and traffic control plan to manage access during construction.
- West Street, between Hargett and Martin streets, was converted to one way to provide safe access for pedestrians and bicyclists as well as parking for local businesses during construction.
- The sidewalk on the east side of this block along West Street remains open.
- The Dillon parking garage entrance on West Street remains open.
- Yes! Thank you for continuing to support local businesses during construction of RUS Bus. Businesses are open with public parking available along West Street and adjacent downtown streets.